FAQ's

Once the order is handed over to our logistics partner, you will receive an email directly to your inbox with the tracking number to follow the status of your shipment.

Delivery costs depend on various factors, including the destination of your order, the quantity ordered, and the delivery option selected during checkout. Begin your shopping experience with a minimum cart value of 49 euros. Enjoy free shipping on orders totaling 119 euros or more! Delivered to Your Door from Wednesday to Friday
Enjoy guaranteed freshness within 48 hours, uninterrupted by weekends, with our partners UPS.

In the Address Book section of your personal area, you can enter a new shipping address.

If the old shipping address becomes outdated, we recommend deleting it, so that the system no longer suggests it during checkout.

If you are already registered on our website, you can enter your address in your personal area by selecting "Address Book".

In this section, you can also add multiple addresses, and during the checkout phase, choose which of these addresses to ship your order to.

If you are not yet registered, there's no problem. You can do everything directly during checkout by registering your email, choosing a password, and providing both personal information and the shipping address.

Upon completion of the order, your account will be automatically registered.